999 (Reporting emergency) – Risk of personal injury or loss of life, a crime in progress, someone suspected of a crime is nearby.
101 (Non-emergency response) – Speak to your local police officer, report a crime that’s already happened, such as a theft or damage to property, get crime prevention advice, make us aware of any policing issues in your area
Variety of health & wellbeing information and advice for the Highlands of Scotland - services, news, events, health board areas, careers information.
111 for urgent health advice out of hours, when your GP Practice or Dentist is closed
Adult Support and Protection
Social Work for issues regarding Adult Support and Protection - 0800 9020042
Child Line & NSPCC
If you're concerned about a child you can encourage them to contact Childline anonymously on 0800 1111 or direct them to the Childline website.
If you're an adult worried about a child you can contact the NSPCC helpline on 0808 800 5000 for advice and support
Confidential emotional support - if you are struggling to cope or are worried about someone else Samaritan's will listen - 01463 713456 (local call charges apply), 01463 116123 (free).
Confidential, emotional peer support drop-in (Hive, 19 Academy Street) & Textline (07779303303). Open to the public for anyone aged 17+.
If you are feeling low, depressed or simply need a bit of space drop in Mon, Wed, Thurs, Sun 6pm-10pm, Fri + Sat 6pm-11p.
Citizens Advice Direct
Scotland's largest independent advice network. Advice on benefits, work, immigration, debt, housing, family affairs, law, health - working for a fairer Scotland where peoples rights are respected and they are empowered. Advice: 0808 800 9060
Supports people to personal recovery from alcohol issues - a fellowship who share their experience, strength and hope with each other that they may solve their common problem and help others to recover from alcoholism. The only requirement for membership is a desire to stop drinking. AA meetings exist across Highland - 0800 9177 650
Support for women & children experiencing domestic abuse. The helpline is answered by fully trained female support workers and volunteers, who will answer your call in confidence - 01463 220719
National Domestic Violence Helpline
Support, help and information for women experiencing domestic violence - 0808 2000 247
Amina Muslim Women’s Resource Centre
Listening ear and signposting service for Muslim Women, to promote the welfare of Muslim women and counter any disadvantage they face. Amina aim to enable Muslim women to fully participate in society without having to compromise basic Islamic values and to ensure they are able to access appropriate services and facilities - 0808 801 0301
Drop in is for females with Borderline personality disorder. Monday 10.30 am to 1.30 pm at the Hive, 19 Academy Street, Inverness
Emotional and practical support, information and advocacy for survivors, their non-abusing partners, family and friends. RASASH work towards the prevention and ultimately the elimination of sexual violence, supporting social change by raising awareness and understanding of rape and sexual violence, challenging myths and campaigning
Rape Crisis Scotland
The Rape Crisis Scotland National Helpline provides crisis support for anyone in Scotland affected by sexual violence at any time in their lives - 08088 01 03 02 (Everyday 6-midnight) / 03330 066 909 (Local Rape and Sexual Abuse Service Highland)
Men's Advice Line
Confidential helpline for men experiencing domestic violence from a partner or ex-partner (or from other family members). Men's Advice Line help by: giving time to tell your story; offering emotional support; providing practical advice; signposting to other services for specialist help - 0808 8010327 (Mon-Fri 9am-5pm) Webchat available (Tues + Thurs 10am-4pm)
National Debt Line
Providing free impartial debt advice from experts who care - online advice, webchat, email, call. Increase your income, Work out your personal budget, Deal with your priority debts, deal with your non priority debts - 0808 808 4000
Highland Council Benefit Support/ Welfare Team/Employability Service
Benefits-08000901004 Employment Advice-01463 702918
Child Protection (out of hours)
Child Protection Issues - 0845 6014813
Digby Brown Solicitors
Employment Law 03332005929
Ethnic Minority Law Centre
Legal Advice & Representation by appointment in Inverness. The Ethnic Minorities Law Centre (EMLC) provides legal advice and representation to individuals from Scotland’s Minority Ethnic communities, as well as training and second-tier advice to Citizens Advice Bureaux and other advice agencies across the country, and focuses on providing bilingual and culturally sensitive service.
Apply for National Insurance Number by Telephone: 0800 141 2075
Textphone: 0800 141 2438
Monday to Friday, 8am to 6pm
Inverness Food Stuffs
Tuesday & Thursday 1-3:30pm, Fridays 2-4:30pm - Café food service for those individuals who are socially isolated or going through difficulties with food supplies.